Terms of service

Terms of Service – Expo Display Stands

Last Updated: 25/03/2026

These Terms of Service (“Terms”) govern your use of the Expo Display Stands website and the purchase of products from us. By placing an order, you agree to be bound by these Terms.

1. About Us

Expo Display Stands (“we”, “us”, “our”) supplies exhibition display systems, including custom printed and non-custom products, to customers in the UK and internationally.

2. Orders & Acceptance

  • All orders are subject to acceptance and availability
  • Once an order is placed, you will receive an order confirmation email
  • A contract is formed only when we confirm your order and/or begin production

We reserve the right to refuse or cancel orders at our discretion (e.g. pricing errors, suspected fraud, or availability issues).

3. Pricing & Payment

  • All prices are listed in [GBP] unless otherwise stated
  • Prices may be subject to VAT where applicable
  • Payment must be made in full before production or dispatch
  • We reserve the right to update pricing at any time without prior notice

4. Custom Products & Artwork Approval

Many of our products are custom-made using artwork provided or approved by you.

By approving your artwork proof, you confirm that:

  • All design elements, spelling, dimensions, and layout are correct
  • You have the legal right to use all images, logos, and content supplied
  • You accept responsibility for any errors present in the approved artwork

Once artwork is approved:

  • The order is final and cannot be changed, cancelled, or refunded, except where the product is faulty
  • Production will begin immediately

5. Intellectual Property

You retain ownership of your submitted artwork. However, by submitting artwork to us, you grant us permission to:

  • Use the artwork solely for the purpose of fulfilling your order
  • Process, modify, and print the artwork as required

You confirm that your artwork does not infringe any third-party intellectual property rights. We accept no liability for infringement claims arising from customer-supplied content.

6. Production & Lead Times

  • Production times are estimates and may vary depending on order complexity and volume
  • We are not liable for delays caused by factors outside our control (e.g. courier delays, customs, supply chain issues)
  • Urgent deadlines must be agreed in writing prior to order

7. Delivery

  • We offer delivery within the UK and internationally
  • Shipping times vary depending on destination and courier
  • Any customs duties, taxes, or import charges are the responsibility of the customer

Risk in the goods passes to you upon delivery.

8. Returns & Refunds

Please refer to our Returns & Refunds Policy.

Key points:

  • Custom printed items are non-refundable once artwork is approved, unless faulty
  • Faulty or damaged items must be reported within 48 hours of delivery
  • Non-custom items may be returned within 14 days (subject to conditions)

9. Product Use & Responsibility

  • Our products are intended for exhibition and display purposes
  • It is your responsibility to ensure products are used safely and appropriately
  • We are not liable for damage caused by misuse, improper assembly, or unauthorised modifications

10. Limitation of Liability

To the fullest extent permitted by law:

  • Our liability is limited to the value of the goods supplied
  • We are not liable for indirect, consequential, or business losses (including loss of profits, revenue, or opportunities)

Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability that cannot legally be excluded.

11. Website Use

  • All content on this website is owned by or licensed to Expo Display Stands
  • You may not copy, reproduce, or use content without permission
  • We do not guarantee that the website will be error-free or uninterrupted

12. Privacy

Your personal data is handled in accordance with our Privacy Policy.

13. Changes to These Terms

We reserve the right to update these Terms at any time. The latest version will always be available on our website.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

If you have any questions about these Terms, please contact:

Email: sales@expo-display-stands.com
Website: expo-display-stands.com